Order management/ Order fulfilment

What is it

Order management and Fulfilment is a vital part to any ecommerce business. Order management and Order fulfillment refers to the process from the initial point of sale inquiry to the delivery of the product to the end customer, including returns if required. Learn more.



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Depending on your business model, international order fulfillment might be very different from existing local operations. This might be down to many factors, such as different retail prices and logistical processes. Therefore, the order fulfillment systems may be redesigned, and different types of system integration carried out.

Our X@E system

The system we can offer consists of end user system, order management system, warehouse management system and various APIs, designed to provide our clients with the most cost-effective and efficient logistics solution. All clients will be able to benefit from the system as a form cross border logistics services, taking over Chinese customs declaration and clearance. We can also provide our own warehouses where goods can be stocked before dispatch. To exploit the full potential of the system we provide API integration for platforms like Tmall, to decrease the complexity of cross border ecommerce for our clients. Learn more.